IEC Launches Innovative Mobile Parts Vans to Reduce Downtime for Customer

Birmingham, Alabama (November 18, 2024) ─ Ingram Equipment Company (IEC), a leading provider of environmental, waste management, and commercial equipment across the Southeast, is thrilled to announce the launch of their new Mobile Parts Vans Initiative. Designed to minimize downtime for customers and to keep their fleets running smoothly, this new company investment underscores IEC's continued commitment to customer service and efficiency.  

IEC’s Mobile Parts Vans are not just a convenience; they represent a significant innovation in the equipment supply industry. By deploying three fully stocked vans, each assigned to specific routes in Dothan, Pelham, and Priceville, IEC is rethinking how equipment parts are delivered. This tailored approach allows for faster response times and ensures that essential parts reach customers right when they need them, drastically reducing the risk of downtime that can hamper operations.

Pictured Left: Jason Horne / Pictured Right: Lew Mitchell

Customers can also take advantage of the convenience of pre-ordering parts by calling or texting ahead of their scheduled delivery day. This feature streamlines the ordering process, ensuring that customers receive the parts they require without unnecessary delays, thus keeping their operations efficient and effective.

"We despise downtime," said Jeff Martin, President of Ingram Equipment Company. "With these new mobile parts vans, we're taking a giant leap forward in customer service. Our goal is to ensure that our customers can get the parts they need, exactly when they need them. This initiative will help keep their fleets operational and running efficiently."

To support this initiative, IEC has hired three dedicated team members who are ready to serve customers on each of the established routes. Luke Doehring (Pelham Parts Associate), Cam Busby (Priceville Parts Associate), and Jake Steed (Dothan Parts Associate) will be on the ground, ensuring that the delivery process is seamless and that customers receive the highest level of service.

"We're excited about the positive impact these mobile parts vans will have on our customers' operations," added Martin. "We understand that in the equipment industry, time is money. Our dedicated team and fully stocked vans are here to ensure that our customers experience minimal disruptions in their work."

For more information about Ingram Equipment Company and its services, including details about the Mobile Parts Vans routes and scheduling, please visit www.ingramequipment.net or contact iecmarketing@ingramequipment.net.